Online

add_customer_website

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:15+00:00

=Page= It is currently displaying the add_customer_website Tab. For Information on the other tabs, click the links below. Image:greenshot000020.png link="Product Catalog" General Creating a Customer Website is a fairly straight forward process, and is similar to setting up your own employee website in a lot of ways.

add_customer_website_group

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:15+00:00

Website Groups are helpful for grouping similar Websites. It makes them easier to find, and easier distinguish. You can use Website Groups to filter websites by company, by industry, or anything else you want. Creating a Website Group * To Create a website Group, Enter the Name of the new Website Group under

add_employee

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:16+00:00

=Page= It is currently displaying the general_settings Tab. For Information on the other tabs, click the links below. =Overview= Adding a new employee has a lot of the same links for setting up your Employee. For conveniences sake, those links all take you to the same page. If you need to navigate back here, just use the back arrow in your browser.

add_employee_images_and_documents

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:16+00:00

Page It is currently displaying the add_employee_images_and_documents Tab. For Information on the other tabs, click the links below. The Search Bar above allows users to search the Current Shown Bar for certain files within that subcategory * NOTE In order to search through an entire inventory, select the

add_employee_notification_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:16+00:00

=Page= It is currently displaying the add_employee_notification_settings Tab. For Information on the other tabs, click the links below. The chart above decides how closely Financial Approval is monitored by the user. It can be sent to your email, it can be sent to your Cyrious inbox, or it can not be monitored at all.

add_images

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:17+00:00

ASDFASDFASDF

approval

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:17+00:00

=Page= The approval tab is the same as the approval tab for your business. Everything will default to what you set when you first set up your business, but now you can adjust it specifically for this company. The first thing you have to do is decide in what scenarios you need approval. You can set your defaults under

approval_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:17+00:00

=Page= It is currently displaying the approval_settings Tab. For Information on the other tabs, click the links below. Image:greenshot000050.png link="Billing Settings" From the Approval Requirements tab, you can specify on what conditions orders require financial approval. Whatever email is entered here will be the one that customers see for things like receipts or any sort of interaction.

artwork_approval

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:17+00:00

Artwork Approval is done during the checkout process, and can be done again during the regular approval process. Any time there is customized Artwork, the first step in the ordering process is to get the initials from whoever is purchasing the product, saying that they approve the artwork and understand the cost and other details.

automatic_notifications

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:18+00:00

Automatic Notifications Automatic Notifications can be configured for every employee and contact! By checking certain subscriptions, you can choose how you want Online to notify you when certain events happen. Notifications tab generally looks like this.

billing_settings

Anonymous (anonymous@undisclosed.example.com) — 2020-05-14T14:18:18+00:00

It is currently displaying the business_settings Tab. For Information on the other tabs, click the links below. The main difference between Cyrious Online Basic and Cyrious Online Professional are the amount of Customers Websites that a business has. Cyrious Online

bug_forum

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:18+00:00

GENERAL This portion of the wiki is for any issues you are experiencing with Cyrious Online.

bug_reports

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:19+00:00

=Bug Reports= Please report all bugs to our staff using the online chat functionality of Cyrious Online.

business_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:19+00:00

=Page= It is currently displaying the business_settings Tab. For Information on the other tabs, click the links below. Image:greenshot000050.png link="Billing Settings" The first step to designing your own website is entering your businesses name into the Name spot as demonstrated in the photo above. The Default

business_setup

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:19+00:00

When you sign up, Cyrious Online automatically creates your “Business”. Cyrious Online uses the term business to refer to the owner of the website. The terms “Company”, “Customer”, and “Contact” are used to describe your customers who order from you.

cart

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:20+00:00

Overview The shopping cart holds all of your products. When you make an order, you purchase anything and everything that is in your cart. While Your Shopping While you are shopping, the cart shows up on the far right hand side of the screen. While shopping, you have two choices to buy things. You can hit Add To Cart, which will save the item in your cart and allow you to keep shopping, or Buy Now. Buy now takes you directly to checkout.

change_existing_company

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:20+00:00

Search For Company quick_view contacts financial approval images_and_documents

change_impersonate_customer_website

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:20+00:00

When employees log into the Employee Website, they see all products and the default business theme. When you customers log in, they see the customer website's theme (colors and fonts) and only the products you have set up for that website. Sometimes is is desirable for employees to see the system from your customers view. Cyrious Online permits employees that are Advanced Users or above to

choice_groups

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:20+00:00

Overview Product Groups represent a mechanism for grouping related products so that they often appear as one products, even though they represent multiple SKUs. There are two types of product groups in Online: * Multiple Choice product groups combine stock products that commonly ordered together for ease of ordering. For example, a retail customer serving specialty teas might periodically place an order for tea labels to replace their stock. If they commonly order many different types of tea…

coetl_documentation

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:21+00:00

Overview Control-Online Extract-Transform-Load, CoETL (pronounced like Kettle) takes the Cyrious Online data and transforms it for import into Cyrious Control. CoETL Tools * Connection Manager - This feature will test if the connection between Cyrious Online and Cyrious Control is active.

coetl_id_mapping

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:21+00:00

The CoETL service is a transport layer between Cyrious Online and an individual Control Database. This page will describe some of the configuration steps necessary to have a successful import of data that is not using the name match functionality.

coetl_items

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:21+00:00

This page contains field references for the Items (products, services, goods, etc.). Items Order.Items Order.Items.BID Order.Items.CompanyNotes Order.Items.Description Order.Items.DescriptionOV Order.Items.DescriptionTemplate Order.Items.DiscountOV

coetl_order

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:22+00:00

This page contains field references for the order, entered by contact and company, ordering contact and company. Order Order.ApprovalsNeeded Order.BalanceDue Order.BID Order.BillingCompanyID Order.BillingContactID Order.CreditAppliedTotal Order.CustomerNotes

coetl_ordertransports

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:22+00:00

This page contains field references for the OrderTransports which include the fields for addresses, email and phone numbers. Order Transports Order.OrderTransports.BID Order.OrderTransports.Carrier Order.OrderTransports.CarrierData Order.OrderTransports.ContactName

coetl_sql_reports

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:22+00:00

CoETL SQL Reports This reports are designed to help Cyrious Online users gain access to their Control IDs. These reports can be run on any computer with Control. It does not have to be the server. If you have any issues setting up these report, please reach out to the Cyrious Online team at online@cyrious.com.

company_images_and_documents

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:23+00:00

=Page= This is the company wide Images and Documents tab, so any contact in the company will be able to pull down these files. Here you can upload almost any type of file, and the contact will be able to access it from anywhere on Cyrious Online.

contact_images_and_documents

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:24+00:00

Page Contacts are the employees of Companies. They have the ability to log in and order, and you can give them more power. Often times contacts must approve orders before it they are Released to Production, and sometimes contacts can even edit customer websites.

contact_notifications

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:24+00:00

contact_permissions

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:24+00:00

contacts

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:25+00:00

credit_card_integration

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:25+00:00

media type="youtube" key="DFeG-Xvuk0s?rel=0" alighn="center" width="560" height="315" ---------- Cyrious Online's direct credit card processing allows you to process your credit cards directly with a merchant processor. The following merchants are supported: * Elavon (via Capital Q) In addition to running a user's credit card, Credit Card Integration allows you to store a customer's credit card on file and retrieve it for subsequent orders. This makes the payment, for both employees and …

currency_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:25+00:00

=Page= It is currently displaying the currency_settings Tab. For Information on the other tabs, click the links below. Image:greenshot000050.png link="Billing Settings" The Currency Tab offers a many different currency options, though the default setting is recommended for business inside the United States. From here you can change the currency for all existing and future orders. If you are operating elsewhere Cyrious offers plenty of other currencies to choose from. You can come back and ch…

custom_email_sender_addresses

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:25+00:00

Custom Email Sender Addresses Cyrious Online allows you to use an email address that you control as the Sender email address for approval emails. This can be done for your entire business, or just specific websites. Business-level Approval Email Addresses

customer_-_entering_orders_and_requiring_approval

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:26+00:00

Status: PENDING RELEASE, EXPECTED NOV 2013 Overview At times you may want to enter an order for one of your customers, perhaps you want to do the design for them or maybe they have a special set of needs and would feel more comfortable if you put the order together and sent it to them for approval. You can achieve this by requiring financial approval on orders.

customer_website_approval

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:26+00:00

=Page= It is currently displaying the customer_website_approval Tab. For Information on the other tabs, click the links below. Image:greenshot000020.png link="Product Catalog" From the Approval Requirements tab, you can specify on what conditions orders require financial approval. Whatever email is entered here will be the one that customers see for things like receipts or any sort of interaction.

customer_website_currency

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:26+00:00

=Page= It is currently displaying the customer_website_currency Tab. For Information on the other tabs, click the links below. Image:greenshot000020.png link="Product Catalog" The Currency Tab offers a many different currency options, though the default setting is recommended for business inside the United States. From here you can change the currency for all existing and future orders. If you are operating elsewhere Cyrious offers plenty of other currencies to choose from. You can come back…

customer_website_images_and_documents

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:27+00:00

=Page= It is currently displaying the customer_website_images_and_documents Tab. For Information on the other tabs, click the links below. Image:greenshot000020.png link="Product Catalog" When setting up your business for the first time, the Use Default Theme box is checked like in the picture above. However, if you uncheck the box which says

customer_website_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:27+00:00

=Page= Under the Customer Website tab, you can choose the Website Group, Web Address, Whether or not the Storefront is Public or Private, The main Employee Rep, and the Primary Contact You also choose whether or not the Customer Website is “Active

customer_website_setup

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:28+00:00

When your business was created, Cyrious already created one customer website. You can create more websites and website groups (though there may be a charge for them). But first, a bit of explanation about what a customer website is. A customer website

customer_website_theme

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:28+00:00

Page It is currently displaying the customer_website_theme Tab. For Information on the other tabs, click the links below. Image:greenshot000020.png link="Product Catalog" When setting up your business for the first time, the Use Default Theme box is checked like in the picture above. However, if you uncheck the box which says

customized_css

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:28+00:00

Customizing your CSS What is CSS CSS is a specialized language for web layout and design. In modern web design, the information (content) is stored in HTML page. The layout and display of that information is stored in a separate document called a Cascading Style Sheet, or

customized_css_bootstrap_3

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:29+00:00

customized_themes

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:29+00:00

Cyrious Online supports extensive customization of the website theme. This allows you to change the color and fonts to match your corporate look, and to do similarly for each customer website. Theme Inheritance Until you set up otherwise, your websites will use the default Cyrious theme and your your primary business image will be displayed in the top left of the page.

customized_urls

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:30+00:00

Customized Web Addresses (URLs) Default Web Address (URL) By default, your business uses the following web address (URL) where For example, let's assume your business name is Print Destiny and the default web address for Print Destiny's big customer, MegaBurger, might be:

decide_how_you_want_taxes_calculated

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:30+00:00

=Overview= One thing to remember is that these are your default settings. You can override them on an individual basis. =Page= The first tax option offered by Cyrious Online is to Disable Sales Tax Calculations. This is helpful when in areas without sales tax, or in situations where tax is applied elsewhere, however is rarely needed across the board.

digital_asset_manager

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:30+00:00

Digital Asset Manager is a fancy term for software system that manages and organizes files and folders - especially those associated with artwork and images. Cyrious Online contains a powerful Digital Asset Manager that helps with brand management, storage, security, and more.

discussion_boards

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:30+00:00

* Known Issues * New Feature Requests * Planned Features

edit_company

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:31+00:00

General Adding a Company and editing an existing one are the same pages in the wiki, the only difference is when you editing, all of the information is pre loaded. See quick_view for more info.

edit_employee

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:31+00:00

=Overview= Editing an Employee looks exactly like creating an employee, except most of the information is already filled out. You get here by Settings>> Set up additional Employees>> Click on the Employee you want to edit. The different tabs are general_settings

employee_images_and_documents_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:32+00:00

=Page= It is currently displaying the employee_images_and_documents_settings Tab. For Information on the other tabs, click the links below. The Search Bar above allows users to search the Current Shown Bar for certain files within that subcategory * NOTE In order to search through an entire inventory, select the

employee_setup

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:32+00:00

Cyrious Online uses the term Employees to refer to your employees (those working for the business that owns the online site). This is distinct from the use of Contacts or Customers, which is used to mean the employees of the businesses that buy from you.

enter_your_business_settings_and_choose_colors

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:32+00:00

=Page= It is currently displaying the business_settings Tab. For Information on the other tabs, click the links below. Image:greenshot000020.png link="Billing Settings" =Overview= This is the first option on your settings tab. Everything you edit here applies to your business. You will see a lot of very similar tabs throughout the program, but most applying to different things, like companies, or contacts, or even your employees. These are also your defaults, so if you set them up well it w…

experienced_customer

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:33+00:00

Welcome to our Experienced Customer Page! Welcome to all our Cyrious Online Seasoned Pro's * Cyrious Online has a lot of really cool features, Some of which aren't necessary to everyday use, but can enhance your Online Experience! * This page has technical information for Online users, as well as a step by step walk through of some of the more advanced Online procedures.

faqs

Anonymous (anonymous@undisclosed.example.com) — 2020-05-14T14:20:59+00:00

Frequently Asked Questions Sign Related Questions Do you offer free trials or demos of Cyrious Online? No, we do not offer any trial version or demonstrations of the software. We do our best to minimize our costs to be able to offer Cyrious Online at such a low price, as such you are free to sign-up and give the software a try at any time 24/7, 365. If at any time you feel that you do not see the value in the service, you may cancel the service directly within the Settings page of Cyrious Onl…

file_upload_screen

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:34+00:00

The file upload screen is used whenever a file can be accessed. It allows the user to: * Upload files from their local drive (for Windows and Mac users). * Copy files from the web using their URL (web address). * Access saved files in shared and personal folders.

financial

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:34+00:00

=Page= The financial tab allows you to set financial presets, or tax exemptions. If you want to create a Credit Account for someone, this is where you do it. Finally, you can set up your company so that orders are paid for by a different company

financial_approval

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:34+00:00

Order Approval is super simple! The first thing you have to do is decide in what scenarios you need approval. You can set your defaults under Settings, but each Website and Company you create has the option to customize their settings. Once you decide when you need financial approval, the next question is who can approve orders?

font_terminology

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:35+00:00

=Terminology= The following terms are helpful to distinguish when discussing fonts:General Source: * Font: What most users will think every definition on this page refers to. In traditional typography, a font is a particular size, weight and style of a typeface. Each font was a matched set of metal type, one piece (called a

general

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:35+00:00

The first space under the general settings tab while adding a new Employee asks for their Name and Position The Phone box allows users to input different ways to reach their employees * NOTE you can add as many phone numbers, locators, and addresses as you like.

general_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:35+00:00

=Page= It is currently displaying the general_settings Tab. For Information on the other tabs, click the links below. =Overview= This is your Employee's Profile. All of their pertinent information goes here if you need access to a file, this is a good place to upload it.

getting_started

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:36+00:00

If you are getting started, we recommend you follow these steps below. They are found under the Main Setup options on the Settings page. Set up Your Business Purpose: This section details the steps you will want to take to establish your general business options.

google_analytics

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:36+00:00

Google Analytics Google Analytics (GA) is a power way to track your customers activity on your websites. Integrating GA into Cyrious Online is fast and easy.This document assumes you are familiar with GA and already have a GA account established. Cyrious does not provide or manage these services itself, please speak with a web consultant for assistance if needed.

home

Anonymous (anonymous@undisclosed.example.com) — 2019-08-28T19:17:04+00:00

Prospective Customer * Click to Learn More * Exploring Ecommerce for your business? Please check out our newest Ecommerce solution by clicking here. New Customer * Click to Learn More * Just purchased our software and wondering where to start? This link will give you all the information you need to know when getting your websites off the ground. Click above.

images_and_documents

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:36+00:00

add_images

images_and_documents_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:37+00:00

=Page= It is currently displaying the images_and_documents_settings Tab. For Information on the other tabs, click the links below. Image:greenshot000050.png link="Billing Settings" The Image and Documents tab allows users to flip through uploaded files and sort them based on what kind of file they are. Uploaded files can be accessed by the current user as well as other users within the same company if you grant them permission.

images_and_documents_tab

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:37+00:00

The Image and Documents tab allows users to flip through uploaded files and sort them based on what kind of file they are. Uploaded files can be accessed by the current user as well as other users within the same company if you grant them permission.

import_starting_products

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:38+00:00

Overview Cyrious Online has a base of starting products you might want to import. You can also import any shipping methods that you want to offer. \ Page Importing Starting products gives you a chance to scroll through stock posters and printables to see if anything already in Online that would work for your company. This can save you time and effort as all the products you find in the product store you don't have to create yourself.

important_pages

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:38+00:00

getting_started If you've just purchased Cyrious Online and are wondering the best way to get started, click getting_started. The key parts of Cyrious Online's implementation include: * coetl_documentation. Cyrious Online use a platform called CoETL to import online orders to your Cyrious Control.

inbox

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:38+00:00

=Overview= You receive system messages from Cyrious in your inbox. Notifications You can set when you want to receive messages on your set_up_your_employee_record under notification_settings subscriptions You can create customized subscriptions and receive messages in your inbox. To do so, go to Settings and click Create A Subscription. For more information, check the

installation_of_products

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:39+00:00

Sign installation is a feature added to Cyrious Online to allow customers to specify the location and details for installation of products ordered through the online storefront. Setting Up for Installation Orders In order to use the installation system, an installable product must be in the cart at checkout. Any product in Online can be marked as installable by simply opening that product's item definition page and marking the checkbox labelled

inventory_tracking

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:39+00:00

Items in Cyrious Eagle may be inventoried in order to keep track of available units. The inventory represents a simple count of items that is automatically decreased when an order is placed. If an order is rejected or cancelled, the inventory quantity is

job_board

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:39+00:00

The job board is only available on the Employee Website. It is a way to keep track of orders all the way from Pre Release to Paid and Delivered. You can access the Job Board by hovering over the orders tab, and a smaller button for it will pop up.

linking_from_one_product_to_another

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:40+00:00

Like many of these cool tricks, we noticed this one first when looking at a business' website to see how they were using it. In this case, the user was using the description field to provide a link to related product. When you clicked on the link, takes the user to the other product (step stakes in this case). This same link could also be included in the Message or Promotional area on the home screen.

linking_to_products_images_and_other_assets

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:40+00:00

One of the very powerful features Cyrious Online gives you is the ability to use HTML for formatting in certain places (product descriptions, the page header, promotional area, etc.). Many users find it advantageous to insert links to specific products, images, PDFs, and more. This page gives sample code that you can use for this purpose.

live_chat

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:41+00:00

Live Chat Cyrious Online integrates with one of the leading online chat clients designed for eCommerce - Olark by Habla. Click here to learn more about Olark. Olark chat client Enabling Olark in Cyrious Online Enabling Olark in Cyrious Online is fast and easy! Click on the Settings button on the toolbar, and find the option

login_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:41+00:00

Page It is currently displaying the login_settings Tab. For Information on the other tabs, click the links below. The Access tab in the image above is where you can change your user name and password. NOTE changing your username will reset all permissions.

manufactured_products

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:42+00:00

Manufactured products that include a design element and are (often) customized for each order. Examples include banners, menu boards, yard signs, business cards, vehicle magnetics, door graphics, vehicle wraps, and much, much more. Creating New Products

new_customer

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:42+00:00

Welcome! Thank you so much for your purchase of Cyrious Online! We're sure you have tons of questions, and we hope to help in any way we can. * If we can do anything, just Click the Ask Cyrious ! blurb at the bottom left-hand side of the screen either here on the

new_customer_guidance

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:42+00:00

This page contains links to the new customer guidance emails that are sent following customer sign up. We've put copies of them here for type-A users who want to “read ahead”. :-) ~ Send DateThe number of business days since the customer Signed

new_customer_guidance_-_product_setup_1

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:42+00:00

Other Resources Don't forget the other resources you have at your disposal if you have questions: * Online WIKI. The Online WIKI (knowledge base) at has a lot of resources. Sections you might want to look at include getting_started, training, videos, and the home page. * Online Chat.

new_customer_guidance_-_understanding_customer_websites

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:43+00:00

My last email reviewed the process of setting up your business. After this is done, the most common questions we hear are usually along the lines of “how should I set up my websites?” The question most users fall along these lines: * What do you mean by a customer website?

new_customer_guidance_-_welcome

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:43+00:00

Welcome to Cyrious Online. We are honored you've chosen our software to expand and improve your online business presence. My name is Julie, and I'm the launch manager here at Cyrious. You probably have a lot of questions about how to get started and begin reaping the benefits of smoother, faster, and more efficient integration with your customers. In order to help you, I'll send an email every few days (more often initially, then less often) with some guidance and tips. If you don't want to…

notification_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:43+00:00

=Page= It is currently displaying the notification_settings Tab. For Information on the other tabs, click the links below. The chart above decides how closely Financial Approval is monitored by the user. It can be sent to your email, it can be sent to your Cyrious inbox, or it can not be monitored at all.

online_checkout

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:44+00:00

Checkout Alright, lets walk through the checkout process. The first thing is to make sure there are items in your cart, otherwise we cannot really do anything. This really isn't any good, lets try it again. Go back to online_home and add a product to your cart.

online_companies

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:44+00:00

GENERAL Companies are entities saved in Cyrious Online to make ordering, shipping, and taxing easier. Often times, especially with regional and national clients, one company (in the real world) is listed in Cyrious Online as several companies based on each branch or franchisee. Because each company can have one primary shipping address, most businesses find it easier to enter every different shipping address as its own company. This limits the risk of picking the wrong address and sending signs…

online_designer

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:44+00:00

Cyrious Online includes an integrated Online Designer and Editor (ODiE). ODiE allows the buyer to easily design, customize their prints, signs, and other products you produce. Related Links * online_designer_-_screen_layout * online_designer_-_setup_mode_and_user_mode * online_designer_-_elements_and_the_property_editor_panel * online_designer_-_locking_elements * online_designer_-_supported_image_types * designer_-_working_with_fonts * designer_-_working_with_colors * designer…

online_designer_-_elements_and_the_property_editor_panel

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:45+00:00

The Online Designer, or ODEC, has its own set of terminology. Everything that can be edited independently from something else, from pictures to text boxes, are referred to as Elements. The property Editor Panel Shows up on the far right. You can edit Elements there. Use the top bar to add new elements.

online_designer_-_locking_elements

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:45+00:00

Locking elements is done from inside the Online Designer from your Employee Website. You can edit your product from the Settings >> View Products >> And then choosing your product. You can also edit products by choosing them on the home screen and clicking the settings wheel to the right of the name.

online_designer_-_pdf_output

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:45+00:00

Cyrious Online can automatically output Artwork from the Online Designer as a PDF for printing. This enables you to bypass most or all of the design process and bring the file straight into production. The technical specifications of the PDF produced are:

online_designer_-_screen_layout

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:46+00:00

The online Designer screen is divided into four regions * Toolbar * Canvas * Quick Text * Property Editor Toolbar The toolbar is used to add and remove items from the artwork. Depending on the width of your screen, the toolbar will look like one of these

online_designer_-_setup_mode_and_user_mode

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:46+00:00

The Online Designer has two modes of operation: * Setup Mode * User Mode Setup Mode Setup Mode applies during product setup and always provides access to all features in the Online Designer. User Mode User Mode applies during Order Entry and providers access to those features allowed to the user for that specific product.

online_designer_-_supported_image_types

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:47+00:00

The Online Designer can render the following types of images: * JPeG * Postscript (EPS) * Bitmap * GIF * PNG * TIFF * SVG Other file types should not be uploaded into artwork but may be uploaded to an asset folder. =References= Created : {$creationdate}

online_designer_-_working_with_colors

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:47+00:00

Cyrious Online supports multiple color palettes and default mappings. You may also define your own colors. Overview Typical display monitors use Red-Green-Blue (RGB) colors in the form six digit hex code (e.g., FFFFFF, 070707, 5A337F). The intensity of each color is represented as a number between 0 and 255. (00 through FF in hexidecimal.) This is the appropriate (and only) way to display color on screen. This particular colors that correspond these values are usually assumed to be those defi…

online_designer_-_working_with_fonts

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:48+00:00

font_terminology in Cyrious Online See font_terminology Limiting Fonts Under the Artwork Options on the artwork tab in product setup, you can restrict which fonts are valid for the user to use. This is particularly helpful when corporate requirements on font usage applies. Click on the

online_home

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:48+00:00

The home page will load whenever you first open the employee website. The Home page is where an employee can manage their companies, such as making orders, monitoring orders, and creating new products. Managing the rest of Cyrious Online can be done in

online_orders

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:48+00:00

Orders The Orders page allows you to view all of the orders that have been placed, as well as some information about them. If you click into a specific order, you can see it in depth and edit it. Here is what the page looks like if you have hit the

online_release_notes_-_2014-01-03

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:49+00:00

Release Date: 01/03/2014 Major Features * Order Status Expansion Minor changes, enhancements, and bug fixes. * Business - Country selection not properly saving. - 6193 * Cart - When adding product to the cart, if the user is not logged in the cart contents are lost when required to log in. - 6018

online_release_notes_-_2014-01-10

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:49+00:00

Release Date: 01/10/2014 Minor changes, enhancements, and bug fixes. * Orders - Unable to mark an Order as Paid, Cancelled, or Shipped if Customer on Account - 6384. * Websites - Customer Websites Groups are not listed in Alphabetical Order - 6335.

online_release_notes_-_2014-01-17

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:54+00:00

Release Date: 01/17/2014 Major Features * Custom Web Addresses * Full Non-US Currency Support Minor changes, enhancements, and bug fixes. * Assets - Unable to access a published asset from one website (image, doc, etc.) from another website - 6396.

online_release_notes_-_2014-01-24

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:55+00:00

Release Date: 01/24/2014 Major Features * PDF Engine Improvement Minor changes, enhancements, and bug fixes. * Checkout - When returning from Paypal checkout the page redirect back to online did not bring you back to the right step in checkout in some cases - 6426.

online_release_notes_-_2014-02-03

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:55+00:00

Release Date: 02/03/2104 Minor changes, enhancements, and bug fixes. * Artwork - AIM Improperly Scaling Images Larger - 6399 * Artwork - Broken Stock Artwork - 5579 * Artwork - Deleting the Primary Artwork does not make another Primary - 5651

online_release_notes_-_2014-02-10

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:56+00:00

Release Date: 02/10/2104 Minor changes, enhancements, and bug fixes. * Business - Administrators are currently not able to create a subscription. - 6149 * Companies - Approvals - Negative number allowed in the “orders with a balance due”

online_release_notes_-_2014-02-17

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:56+00:00

Release Date: 02/17/2104 Minor changes, enhancements, and bug fixes. * Company - Address: State not being filled in by postal code - 6522 * Documents - As a User, I can manage non-Artwork files - 5503 * Checkout - Step 1 of process stuck loading - 6486

online_release_notes_-_2014-02-26

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:56+00:00

Release Date: 02/26/2104 Minor changes, enhancements, and bug fixes. * Business - Can no longer create a new business from business setup. - 6557 * Business - Primary Key error creating first product in a new business. - 6558 * Checkout - Blank Check Out Screen After Creating New Public Store - 6521

online_release_notes_-_2014-03-03

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:56+00:00

Release Date: 03/03/2104 Minor changes, enhancements, and bug fixes. * Business - Cancelling a Business Looked Lit it Failed - Went to signup.cyriousonline.com - 6445 * Companies - Broken image picture appears momentarily when page first loads - 6033

online_release_notes_-_2014-03-10

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:57+00:00

Release Date: 03/10/2104 Minor changes, enhancements, and bug fixes. * Artwork - Check why Artwork Won't Render - 6709 * Artwork - Ensure EPS spot colors and CMYK values persist - 6604 * Artwork - Font selector in Artwork options not displaying correctly - 6660

online_release_notes_-_2014-03-17

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:57+00:00

Release Date: 03/17/2014 Minor changes, enhancements, and bug fixes. * Approvals - The person who approved, w/changes, denied the approval email is not recorded. - 6760 * Artwork - SVGs have problems with CMYK/Spot colors - 6597 * Business - New Business: Change

online_release_notes_-_2014-03-24

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:57+00:00

Release Date: 03/24/2104 Minor changes, enhancements, and bug fixes. * Artwork - Add custom color picker to Artwork Options - 6787 * Artwork - Add system color picker to Artwork Options - 6786 * Artwork - Uploaded EPS Files can't be selected, resized, etc - 6774

online_release_notes_-_2014-03-31

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:58+00:00

Release Date: 03/31/2104 Minor changes, enhancements, and bug fixes. * Artwork - As a User, I can work with RGB and CMYK Colors - 5088 * Artwork - PDF Rendering Issues - 6789 * Artwork - Standard Color Picker displays as blank rectangle in

online_release_notes_-_2014-04-07

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:58+00:00

Release Date: 04/07/2014 Minor changes, enhancements, and bug fixes. * Artwork - Color Options: unchecking Restrict Colors checkbox doesn't save - 6886 * Artwork - Increase the size of the Home page product thumbnails - 6842 * Artwork - Increase the size of the order entry item image based on the space available - 6843

online_release_notes_-_2014-04-14

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:58+00:00

Release Date: 04/14/2014 Minor changes, enhancements, and bug fixes. * Artwork - Can't Choose Multiple Custom Fonts in Artwork Options - 6896 * Artwork - Custom font sizing outside of bounds - 6893 * Artwork - Edited Images not being Saved/updated in Order Edit - 6898

online_release_notes_-_2014-04-21

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:59+00:00

Release Date: 04/21/2014 Minor changes, enhancements, and bug fixes. * Artwork - Moving element by dimension input makes it un-selectable - 6950 * Email - Notification Emails not going out, or going out late - 6988 * Email - Research - Financial Approval Emails not being sent on all orders. - 6983

online_release_notes_-_2014-04-28

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:59+00:00

Release Date: 04/28/2014 Minor changes, enhancements, and bug fixes. * Misc - Validation Error when trying to Save on My Profile - 6891 * ODEC - ODEC doesn't do anything on close. - 7009 * ODEC - Text area at top HUGE at 1024 resolution - 7011

online_release_notes_-_2014-05-05

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:38:59+00:00

Release Date: 05/05/2014 Minor changes, enhancements, and bug fixes. * Artwork - Background stretched - 7013 * Email - Change Sender in Approval Emails - 7023 * Email - Online Emails print as double or triple spaced in Gmail - 6952 * ItemDef - Custom Attribute - Need Placeholder label for text and numeric attributes - 4524

online_release_notes_-_2014-05-12

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:00+00:00

Release Date: 05/12/2104 Minor changes, enhancements, and bug fixes. * Misc - Add UsageEmployee property to Session to keep last used Employee for usage card creation - 7066 * Misc - IsPublished flag was not migrated for existing assets - 7097

online_release_notes_-_2014-05-19

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:00+00:00

Release Date: 05/19/2104 Minor changes, enhancements, and bug fixes. * Artwork - Font Issue - dot in PNG is rendering as ? in PDF - 7094 * Dashboards - Restrict Dashboard Instrument Actions - 6636 * Inventory - Search Description and Inventory not showing up on Home/Search Screen - 7109

online_release_notes_-_2014-05-26

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:00+00:00

Release Date: 05/26/2104 Minor changes, enhancements, and bug fixes. * Artwork - Custom Color List doesn't Refresh After adding a new Color - 7133 * Artwork - Devise “Closest Color” algorithm - 6572 * Email - Emails are not displaying logos with the correct proportions. - 7060

online_release_notes_-_2014-06-02

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:00+00:00

Release Date: 06/02/2104 Minor changes, enhancements, and bug fixes. * Job Board - Have Job Board remember filter and sort settings automatically - 7163 * Misc - Search Button on Welcome page doesn't span correctly when changing the size of the window - 6777

online_release_notes_-_2014-06-16

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:01+00:00

Release Date: 06/16/2104 Minor changes, enhancements, and bug fixes. * Misc - Eagle.AppCache needs to be valid in case the browser caches an old index - 7254

online_release_notes_-_2014-06-30

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:01+00:00

Release Date: 06/30/2104 Minor changes, enhancements, and bug fixes. * Misc - Disappearing Instructions - 7298 * Misc - Invoice Tweaks: Payment Date changes/fixes - 7135 * Misc - Search text remains when you return to Home screen, but the search is not applied. - 7258

online_release_notes_-_2014-07-07

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:01+00:00

Release Date: 07/07/2104 Minor changes, enhancements, and bug fixes. * Artwork - Add Artwork Description Under Artwork Selection in Order Entry - 7103 * Customers - Saving Error - New Customer Websites - 7328 * Email - Email - Financial Approval Line Item Numbering and Merge Fields - 7242

online_release_notes_-_2014-07-14

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:02+00:00

Release Date: 07/14/2104 Minor changes, enhancements, and bug fixes. * Artwork - Can't set both CMYK and RGB for a Custom Color - 7410 * Business - As an Employee, I can adjust my business's Homepage settings - 7457 * Misc - “Change My Plan

online_release_notes_-_2014-07-21

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:02+00:00

Release Date: 07/21/2104 Minor changes, enhancements, and bug fixes. * Products - As a User, I can browse for products through a category oriented approach - 7424

online_release_notes_-_2014-08-04

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:02+00:00

Release Date: 08/04/2104 Minor changes, enhancements, and bug fixes. * Artwork - Do not Allow Artwork if no Units set in Size Attribute - 7412 * Email - PO Number needs to be visible on the confirmation emails - 7504 * Misc - Clicking in Description Box not setting focus properly - 7525

online_release_notes_-_2014-08-11

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:03+00:00

Release Date: 08/11/2104 Minor changes, enhancements, and bug fixes. * Checkout - Customized Description not being used in Summary Cart on Left - 7633 * Email - “Changes Saved” when checking Inbox - 7464 * Employee - Online - new Subscription validation problem with selected employee - 7603

online_release_notes_-_2014-08-18

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:03+00:00

Release Date: 08/18/2104 Minor changes, enhancements, and bug fixes. * Artwork - Uploaded Artwork showing up in “colors in use” as Black. - 7660 * Email - Gmail Header Text showing “Beta came out, We thought we could put those days ...”

online_release_notes_-_2014-08-25

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:03+00:00

Release Date: 08/25/2104 Minor changes, enhancements, and bug fixes. * Artwork - Uploaded Artwork showing up in “colors in use” as Black. - 7660 * Email - Gmail Header Text showing “Beta came out, We thought we could put those days ...”

online_release_notes_-_2014-09-15

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:03+00:00

Release Date: 09/15/2104 Minor changes, enhancements, and bug fixes. * Products - As an Employee, I can assign my product to multiple categories - 7458

online_release_notes_-_2014-09-29

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:04+00:00

Release Date: 09/29/2104 Minor changes, enhancements, and bug fixes. * Products - When entering value in for “Initial Value” in product setup, it does not save - 7715 * Artwork - Need Artwork error instead of missing tab when input unit not length - 7716

online_release_notes_-_2014-10-06

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:04+00:00

Release Date: 10/06/2014 Minor changes, enhancements, and bug fixes. * Businesses - When canceling a business, send emails to Cyrious and the business owner as well. - 7831 * Navigation - Vert Prod Cat Nav breaks when category name contains single quote - 7903

online_release_notes_-_2014-10-13

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:04+00:00

Release Date: 10/13/2014 Minor changes, enhancements, and bug fixes. * Email - Approval Email Takes You to Approval Page with Broken Approval Buttons - 7946 * Artwork - Issue with Artwork Designer when editing design - 7919 * ODEC - ODEC: Conversion of Stretched Text issues - 7948

online_release_notes_-_2014-10-20

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:05+00:00

Release Date: 10/20/2014 Minor changes, enhancements, and bug fixes. * Artwork - Add TTC support for TTF Font Collections - 7934 * Artwork - Disable AI file upload for artwork - 8007 * Artwork - The Still Allow Text to be edited check box is not staying checked preventing users from editing text in locked elements. - 8029

online_release_notes_-_2014-10-27

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:05+00:00

Release Date: 10/27/2014 Minor changes, enhancements, and bug fixes. * Artwork - Rework Artwork to Cleaner, Percentage-Based Format - 7496 * Misc - Search Description Showing “Null” Instead of Being Blank In ItemEdit - 7886 * Payments - As a User, I can process my payment as the last step in checkout using my various payments options. - 7775

online_release_notes_-_2014-11-03

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:05+00:00

Release Date: 11/03/2014 Minor changes, enhancements, and bug fixes. * ODEC - As a User, my Color in ODEC don't mysteriously change - 7952

online_release_notes_-_2014-11-10

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:06+00:00

Release Date: 11/10/2014 Minor changes, enhancements, and bug fixes. * Job Board - Job board Status Filter All Causes 500 - 8168 * Login - Prevent Key Violations from Multiple Simultaneous Logins - 8056 * Orders - Shipping Address2 is not included in order details or emails - 8092

online_release_notes_-_2014-11-24

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:06+00:00

Release Date: 11/24/2014 Minor changes, enhancements, and bug fixes. * Checkout - Formatting Issue in Error message with Lost Cart - 8192 * Email - Certain company on live for Company not generating approval emails - 8251 * Images - Images not showing up in Import Products - 8116

online_release_notes_-_2014-12-08

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:06+00:00

Release Date: 12/08/2014 Minor changes, enhancements, and bug fixes. * Fonts - Font File uploader gets stuck on failed upload - 8394 * Misc - Bootstrap 3 issues with Order detail - 8309 * Misc - Info edits don't persist after save from Images and Documents tab - 8428

online_release_notes_-_2014-12-15

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:06+00:00

Release Date: 12/15/2014 Minor changes, enhancements, and bug fixes. * Misc - PriceText is not working properly on ItemDef - 8492 * Misc - Search results only pulling 14 products - 8557 * ODEC - Enabled/Disable checkboxes in ODEC Text not visible - 8501

online_release_notes_-_2014-12-22

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:07+00:00

Release Date: 12/22/2014 Minor changes, enhancements, and bug fixes. * Misc - Copy to Library function gives error “Could not copy Asset” - 8522 * Misc - Uploaded Zip file in Images and Documents folder lost on Save - 8578 * Subscriptions - View Subscriptions pop up window not displaying - 8521

online_release_notes_-_2014-12-29

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:07+00:00

Release Date: 12/29/2014 Minor changes, enhancements, and bug fixes. * Email - Email formatting issue - Images constrained by Height but not Width also - 8580

online_release_notes_-_tbd

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:07+00:00

Release Date: 01/01/2014 Minor changes, enhancements, and bug fixes. *

online_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:08+00:00

GENERAL This portion of the wiki is designed to be navigated exactly like the website. Every link on the settings page can be found here. Click the link to get an explanation on that page, and all the settings relevant to its setup. This way you can get to your explanations exactly the same way you got to your questions.

online_terminology

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:08+00:00

Online Terminology Cyrious Online is an online storefront application (and more) for the digital printers, sign, and graphics companies. In a nutshell, our goal is to extend your business processes to include your customer. As simple as Cyrious Online can be, some specialized terminology will be used from this point forward to insure we all stay on the same page.

paypal_integration

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:09+00:00

Cyrious Online supports PayPal integration. PayPal is a common payment method available on the web, and it provides a mechanism for individuals to pay without sharing any credit card information. To use the PayPal, you must have a business account set up with [

permissions

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:09+00:00

Page It is currently displaying the permissions Tab. For Information on the other tabs, click the links below. Overview The permissions tab sets up what this particular Employee or Contact can do. The permissions Tab looks a little different inside an employees account compared with other accounts. this is where you set the user name (email address) for an employee, as well as determine what kind of user they are.

pricing_overview

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:09+00:00

= Chart =

print_ready_pdf

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:09+00:00

Print Ready PDF Cyrious Online will produce to-scale, high resolution PDFs that (in the majority of cases) can be sent straight to your printer. For example, if your customer orders a 22“x28” print of a menu board they have customized, your employees can download a PDF of the artwork that is sized to be 22

product_catalog

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:10+00:00

=Page= It is currently displaying the product_catalog Tab. For Information on the other tabs, click the links below. greenshot000025.png link="product_catalog" The product_catalog Is used to specify what Products and Shipping Methods are available for a specific storefront. With the Select Products

product_categories

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:10+00:00

Product Categories provide users with a hierarchical means to organize your products. The product category can (optionally) be displayed on the home screen as a way for users to show a particular type of product. Product Category Setup You may access product category set up in two ways.

product_setup

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:10+00:00

Cyrious Online allows you to create an unlimited number of products and specify which products are for each customer website. Their is no method for deleting products, although if you desperately want to delete a product you can contact us and we will delete it for you.

product_setup_manufactured_product

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:11+00:00

=Page= Manufactured Product The other type of product is a Manufactured Product. As soon as you choose manufactured, there are some immediate differences that pop up. ---------- General Tab ---------- The first difference is you can enter the production time, and have the choice to show it to the consumer.

product_setup_manufactured_product_artwork

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:11+00:00

=Page= ---------- Artwork Tab ---------- The first thing you need to do on the artwork tab is decide what exactly the user can do with the online_designer The two most important ones are User can Preview Images and **User can View/Download PDF Proof. The Preview Images is a full screen image of the artwork at a higher resolution, but not high enough to print from. The PDF proof is a 600 DPI printable file, and most businesses leave this box unchecked.

product_setup_manufactured_product_custom_attributes

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:11+00:00

=Page= ---------- Custom Attributes Tab ---------- Adding a custom attribute is kind of like adding another separate product. They have their own SKUs. There are four different types of Custom Attributes : Checkbox, Number, Text List and Text Editor.

product_setup_manufactured_product_customer_website

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:12+00:00

=Page= ---------- Customer Websites ---------- This is where you choose which of your storefronts you want the product to show up on. Make sure you hit save and you your product is ready to be ordered! include page="" component="backlinks"

product_setup_manufactured_product_general

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:12+00:00

=Page= ---------- General Tab ---------- The first difference is you can enter the production time, and have the choice to show it to the consumer. The next thing to do is choose what product_categories your product will be in. There are several pre loaded categories, but if you want to create your own just hit Manage Categories. For more information, check the

product_setup_manufactured_product_images_and_documents

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:13+00:00

=Page= ---------- Images and Documents ---------- The Images and Documents tab looks almost the same as everywhere else. There is one important difference that you need to notice. Allow Contacts to upload attachments when ordering this product.

product_setup_manufactured_product_inventory

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:13+00:00

Page Inventory tracking is only available for stock products with a standard size. You can manually enter the amount you have, and then every time an order is placed it will deduct from that amount. If you dont check Permit Ordering Even When Quantity is Below Zero

product_setup_manufactured_product_pricing

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:13+00:00

=Page= ---------- Pricing Tab ---------- As you can see, there are a lot of options. The first two are the easiest. Do you want the price to show up in the search at all? If not, check that box and move on. Or do you want the price to show up as undefined. Check that and move on.

product_setup_manufactured_product_standard_attributes

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:14+00:00

=Page= ---------- Standard Attributes Tab ---------- On the next tab, the first the to fill out is Quantity. If you want to let your customer order as many as they want, uncheck that box and move on. If not fill out your restrictions here. There are several different options for sizing. The first one is to have no size information available.

product_setup_stock_product

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:14+00:00

=Page= Stock Product General Tab ---------- Once you've selected Stock, the next thing to do is choose what product_categories your product will be in. There are several pre loaded categories, but if you want to create your own just hit Manage Categories. For more information, check the

product_setup_stock_product_artwork

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:15+00:00

=Page= Artwork is not available to be changed when dealing with stock products.

product_setup_stock_product_custom_attributes

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:15+00:00

=Page= Adding a custom attribute is kind of like adding another separate product. They have their own SKUs. There are four different types of Custom Attributes : Checkbox, Number, Text List and Text Editor. Before we get into them, again you need to make sure you give it a Name. Hint Text allows you to explain a little bit about what it is.

product_setup_stock_product_customer_website

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:15+00:00

=Page= This is where you choose which of your storefronts you want the product to show up on. Make sure you hit save and you your product is ready to be ordered!

product_setup_stock_product_general

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:16+00:00

product_setup_stock_product_images_and_documents

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:16+00:00

=Page= The Images and Documents tab looks almost the same as everywhere else. There is one important difference that you need to notice. Allow Contacts to upload attachments when ordering this product. If you want your customers to see this tab and be able to upload anything from high resolution images to fonts in TTF, check the box.

product_setup_stock_product_inventory

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:16+00:00

=Page= Inventory tracking is only available for stock products with a standard size. You can manually enter the amount you have, and then every time an order is placed it will deduct from that amount. If you dont check Permit Ordering Even When Quantity is Below Zero

product_setup_stock_product_pricing

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:17+00:00

=Page= As you can see, there are a lot of options. The first two are the easiest. Do you want the price to show up in the search at all? If not, check that box and move on. Or do you want the price to show up as undefined. Check that and move on.

product_setup_stock_product_standard_attributes

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:17+00:00

=Page= On the next tab, the first the to fill out is Quantity. If you want to let your customer order as many as they want, uncheck that box and move on. If not fill out your restrictions here. There are several different options for sizing. The first one is to have no size information available.

prospect_customer

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:17+00:00

=Thanks for Checking out Cyrious Online!= Wondering what Cyrious Online is? What better way to find out then through a video! Click on the box below to get learn more. media type="youtube" key="7ryG28cjLeQ?rel=0" align="center" width="1000" height="600" = A Little Bit About Us= Cyrious Online is an online storefront application (and more) for the digital printers, sign, and graphics companies. Cyrious Online establishes your presence on their desktop, tablet, or smart device to make the pr…

quick_view

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:18+00:00

=Page= The first information to enter is the Company name and number. Online will automatically generate a number, but you can edit it if you want. For the Company Detail, the most important thing is the Customer Website. This decides where their contacts log in. You don't want a company in the wrong customer website.

reset_my_passwordemail

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:18+00:00

There are two different ways to Reset your Password. The easiest way is to go to Settings and under Advanced Settings and Your Business Information there is blue text Reset Your Password (Email) If you click there a email will be sent to your username email.

sales_tax_options

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:18+00:00

Cyrious Online provides four options for computing sales tax: * Disable sales tax calculations (No Sales Tax) * Single Sales Tax Rate * Online Sales Tax Lookup * Custom AvaTax Sales Tax Lookup To set up your tax options, under , choose “Set up Your Tax Information

sample_themes

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:18+00:00

A few sample themes created by Max Acree you may want to consider using: ~ Theme ~ @theme-background ~ @first-color ~ @second-color ~ @third-color ~ @body-bg ~ @text-color ~ @btn-default-bg ~ @well-bg Dark Charcoal #262626; #5f5d5d; #bbbbbb; #003366;

security_roles

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:19+00:00

Cyrious Online uses Security Roles to determine a person's level of access to different parts of the software. Employee Security Roles Employee Security Roles are used to determine the employee's ability to perform the following actions: * Log into the employee and customer websites.

set_up_additional_employees

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:19+00:00

Overview Here you have the choice to Add New Employees or edit the existing ones. It shows you a list of all your existing employees. If you want to edit one, just click on their name. If you want to add a new Employee, click on the blue button. add_employee

set_up_colors_for_artwork

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:19+00:00

=Custom Color Setup= Online lets you save specific colors, and they will be available for use in the Online Designer. Ways to Choose Colors You can either use the Color Picker, or enter the RGB values. Approximating from RGB to CMYK Unfortunately, their is no deterministic conversion between RGB and CMYK. Online will approximate values, and sometimes it will be closer than others. However, if you know exactly which CMYK values you want to use, you can uncheck

set_up_online_so_you_can_chat_with_your_customers

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:20+00:00

Cyrious Online offers the unique opportunity to allow your customers to talk to you the same way you always have the option of communicating with Cyrious. This is done through a third party, Olark. In order to enable this feature, you must go through their set up process by following this link:

set_up_online_to_accept_with_paypal

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:20+00:00

Cyrious Online currently supports PayPal as a form of payment. PayPal is a secure way to pay people over the internet without having to worry about credit card safety. This button, on the bottom of the screen will allow you to set up PayPal for your customers use.

set_up_your_customer_websites_and_website_groups

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:20+00:00

Setting up your Customer Websites and Website Groups is an important step in making Cyrious Online into what it needs to be for your company. Here Is where you will see a list of all of your current companies. These can be moved in and out of different Groups (Website groups)

set_up_your_employee_record

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:21+00:00

=Page= It is currently displaying the set_up_your_employee_record Tab. For Information on the other tabs, click the links below. =Overview= This is your Employee Profile. All of your pertinent information goes here, and if you need access to a file, this is a good place to upload it.

set_up_your_shipping_methods

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:21+00:00

Shipping methods are customized products. So the setup is fairly similar to the product_setup Through Cyrious Online, you have the ability to allow your customers to have different shipping methods, as well as create new ways to ship products. You also have the ability to provide a certain type of shipping on one store front and not another. You can edit existing shipping methods by clicking on them in the image above.

setting_the_options_for_your_design

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:21+00:00

Cyrious Online gives you the power to decide what customization your customer has. This is especially true when it comes to the Online Designer. This document covers some of the main options you will want use to set the customization the customer has to artwork your designed.

sidebar

Anonymous (anonymous@undisclosed.example.com) — 2019-01-30T18:55:02+00:00

Important Pages * Home * Checkout * Orders * Companies * Settings Other * Getting Started * Training * What's New

sign_installation

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:21+00:00

Sign Installation Cyrious Online makes it possible to allow users to specify that they would like to have sign products installed, instead of just being delivered. Doing this involves three steps: * Create an Installation Method which will define the price and properties needed to have products installed

signup

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:22+00:00

Cyrious Online is currently only available by invitation. If you would like to be invited to participate in the late stages of deployment, please send an email to michael.nolan@cyrious.com with the following information: Company Information * Company Name

space.template.basic

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:22+00:00

=References= Created : {$creationdate} Revision : {$revisiondate} Links

space.template.online_release_notes

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:22+00:00

Release Date: mm/dd/2104 Major Features * Category - Description - Case # Minor changes, enhancements, and bug fixes. * Category - Description - Case # * Category - Description - Case # * Category - Description - Case # * Category - Description - Case #

stock_products

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:23+00:00

Stock products are usually standardized products that are sold without customization. They are often stocked in inventory, or may be a standard product produced-to-order. Examples include hardware, frames, and anything shipped from inventory. Stock product have the following advantages and limitations:

subscriptions

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:23+00:00

=Overview= Subscriptions allow you to monitor different events. Your profile comes with certain subscriptions preloaded, for more information check Notifications Settings, but Cyrious allows you to create many more. Start To start, go to Settings and click Create a Subscription.

suggestion_forum

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:24+00:00

GENERAL This portion of the wiki is for any features or modifications you would like to see made to Cyrious Online.

support

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:24+00:00

Support Online Chat Primary support is handled for Cyrious Online via our Online Chat. The Online Chat is available on all Cyrious Online employee websites by clicking on the “Ask Cyrious” tab at the bottom of the page. Technical Requirements

switch_back_to_your_employee_website

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:24+00:00

This link on the homepage automatically resets your impersonation and takes you back to the Employee Website. To reset your impersonation without clicking this link, follow these steps. 1. Click the down arrow next to your username. 2. Click Change Customer Website

switch_to_the_website_you_created

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:24+00:00

Cyrious Online offers their clients the unique opportunity to see through their customers eyes. After Storefront/Websites have been created, it is possible for Employees to Switch from viewing the Employee Website to seeing the Customer Website and impersonate their contacts.

tailored_customer_websites

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:25+00:00

=Tailored Customer Websites= Cyrious Online provides many ways to tailor your customer website so your customer feels it was developed just for their needs. The most common ways to tailor the customer website are: * Custom custom_css * Custom header_html|header_html|Header HTML * Custom

theme_settings

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:25+00:00

Page It is currently displaying the theme_settings Tab. For Information on the other tabs, click the links below. Image:greenshot000050.png link="Billing Settings" =Overview= When setting up your business for the first time, the Use Default Theme box is checked like in the picture above. However, if you uncheck the box which says

training

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:25+00:00

This wiki contains a number of training resources for those who want to know more. * faqs * videos * Your Business * Your Websites * websites_overview * Customer Websites * Employee Websites * Website Groups * Your Customers (Companies) * customer_-_entering_orders_and_requiring_approval * Online Designer * setting_the_options_for_your_design * Pricing Related Training *

trash

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:26+00:00

=Trash= The Trash Can, at the top right hand of your screen, clears your cart completely. For more information on the cart, check cart

username

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:26+00:00

=Username= The first thing to know about your username is that it has to be an email. If you want to change your username, go to the login_settings Tab of your set_up_your_employee_record. Reset Email Reset Emails are always sent to the the username email. Notifications Email Notification Emails are not sent to the email you use as a Username!

videos

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:32+00:00

Training Videos Webinars New 2014-05 Webinar Series #6 Choice Groups media type"youtube" key"qUmLp2xce3g?rel0" width"560" height"315" 2014-05 Webinar Series #5 Setting Up Your Business Part 1 media type"youtube" key"iCytufy0W1Q?rel0" width"560" height"315" 2014-05 Webinar Series #4 Custom URL's media type"youtube" key"z6qe1Okzp3E?rel0" width"560" height"315" 2014-05 Webinar Series #3 Order Management media type"youtube" key"tfDQPze9Bes?rel0" width"560" height"315" 2014-05 Webinar …

view_other_business_options

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:32+00:00

Sorry This page is more advanced, technical setup. You probably shouldn't mess around here unless directed by Cyrious support staff.

view_other_customer_website_options

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:32+00:00

Sorry This page is for advanced technical configuration. You probably shouldn't mess around here without being directed by Cyrious support Staff.

websites_overview

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:32+00:00

=Websites Overview= Customer Websites A Customer Website represents a website targeted at a specific customer or customer group. For example, if “Peter's Pizza” is a large customer with three locations, you could create a customer website selling specifically to their needs. Each of the

what_is_new

Anonymous (anonymous@undisclosed.example.com) — 2019-01-27T09:39:33+00:00

New Features Below is a listing of significant changes (major and minor) released in Cyrious Online. January 2014 * Order Status Change * Custom Web Address * Formatted Custom Attributes Changes, Maintenance Items, & Bugs Below is a listing of small changes, maintenance items, and bugs released in Cyrious Online. The change log is typically updated weekly with the changes released within the last 7 day period.